1.Packaging:Standard exporting package, also can be customized according to your requirements for Logo,Brand,etc.
2.By UPS/DHL/FEDEX/TNT:It takes 3- 5 days to arrive the destination
3.Air cargo: It takes about one week to arrive the destination
4.Sea shipment: It takes about one month to arrive the destination, depending on your actual requirements
Q1: What is the Warranty for the light?
A1: For the lamps,we have 3 years warranty.
Q2: What is colour temperature?
High Class LED Lighting offer lamps in warm, natural,pure and cool white with colour temperatures measured in Kelvin (K). The lower the colour temperature is, the warmer the light given by the LED:
Warm white = 2700K-3200K
Natural white = 4000K-4500K
Pure white = 5000K-5500K
Cool white = 6000K-6500K
Q3:What is CRI?
A3: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For LED tubes,the CRI is mostly 70-75Ra,and 80Ra with higher cost.But there are some suppliers write a high data to attract clients,please note.
Q4:Is there cheap shipping cost to import to our country?
A4: For small order,express will be best.And for bulk order,sea ship way is best but take much time. For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q5:Can we get support if we have our own market position?
A5: Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
AFTER SALES SERVICES:
♥ Reliable after-sales service: 24 hours around the clock & 36 months warranty
♥ Life-long maintenance service for the product
♥ For problematic items, We are ready to exchange them or replace them accordingly,depends on the actual quality issues
♥ For all your inquiries, please contact us immediately, We will reply you as soon as possible.